feedback-analysis

5 Customer Signals Product Managers Always Miss (And How to Catch Them)

Most product teams track the obvious signals—feature requests, bug reports, NPS scores. But the most valuable insights often hide in plain sight. Here are 5 critical customer signals that slip through the cracks.

The Hidden Cost of Manual Feedback Analysis (And What It's Really Costing You)

Manually reading, tagging, and synthesizing customer feedback feels productive. But what if those 5-10 hours per week are costing you more than just time? Here's what manual feedback analysis actually costs your team.

From Feedback to Sprint Decisions: A Weekly Framework for Product Teams

Every sprint planning meeting, your team debates priorities based on gut feel and whoever speaks loudest. Here's a systematic framework to turn customer feedback into confident sprint decisions in under 30 minutes.