Simple, transparent pricing

A feedback item is any piece of customer input: an Intercom conversation, an interview transcript chunk, or a row in your CSV upload. Each item can be analyzed, clustered into themes, and reviewed as supporting evidence.

Every plan includes the core workflow for organizing feedback, reviewing themes, and connecting evidence to roadmap decisions. Plans differ by usage limits, integrations, and support needs.

Yes. Upgrade or downgrade anytime from your workspace settings. Changes take effect immediately. Upgrades are prorated; downgrades apply at the next billing cycle.

We'll notify you when you're approaching limits. If you exceed feedback item limits, older items remain accessible but new uploads are paused until the next billing cycle.

Yes! Pay for 10 months and get 12 months (2 months free) when you pay annually. Available for all paid plans.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) via Stripe.

Yes. If you're not satisfied within the first 14 days of your paid subscription, we'll refund your payment in full.

Yes! We offer 50% off for registered non-profits and educational institutions. Contact [email protected].

The 14-day free trial includes full access to your chosen plan. No credit card required to start.

Yes. For teams needing custom volume limits, SSO/SAML, custom integrations, or SLA guarantees, contact us at [email protected].

Keep using them. Vockify is designed to help you understand the customer evidence behind roadmap decisions, while your roadmap or execution tools can keep managing delivery work.

Spreadsheets can work when feedback volume is low, but they become harder to maintain as sources, themes, and roadmap conversations multiply. Vockify keeps feedback, themes, and supporting evidence connected so decisions do not depend on manual tagging alone.