Simple, transparent pricing

A feedback item is any piece of customer input: an Intercom conversation, a support ticket, an interview transcript chunk, or a row in your CSV upload. Each item is analyzed, clustered into themes, and linked to your strategic frameworks.

Every plan includes the complete system: theme clustering, sentiment analysis, daily digests, customer jobs framework, opportunity scoring, solution trees, Now/Next/Later roadmaps, and public roadmap sharing. Plans differ only by usage limits (feedback items, AI queries, integrations), not by feature access.

Yes. Upgrade or downgrade anytime from your workspace settings. Changes take effect immediately. Upgrades are prorated; downgrades apply at the next billing cycle.

We'll notify you when you're approaching limits. If you exceed feedback item limits, older items remain accessible but new uploads are paused until the next billing cycle.

Yes! Pay for 10 months and get 12 months (2 months free) when you pay annually. Available for all paid plans.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) via Stripe.

Yes. If you're not satisfied within the first 14 days of your paid subscription, we'll refund your payment in full.

Yes! We offer 50% off for registered non-profits and educational institutions. Contact [email protected].

The 14-day free trial includes full access to your chosen plan. No credit card required to start.

Yes. For teams needing custom volume limits, SSO/SAML, custom integrations, or SLA guarantees, contact us at [email protected].

Keep using them! Vockify is the intelligence layer that makes your existing tools smarter. We handle feedback analysis and strategic frameworks. Your roadmap tools handle execution tracking. Think of us as the "why" layer that feeds into your "what" and "how" tools.

You're comparing 10 hours per week to 1 hour per week. Spreadsheets require manual tagging, weekly updates, and constant maintenance. Vockify automatically clusters themes, sends daily digests, and tracks trends in real-time. Your spreadsheet can't alert you when a theme spikes 3x overnight. We can. And we save you $1,200+/month in opportunity cost.