Privacy Policy

Last updated: May 13, 2026

Vockify helps product teams turn customer feedback into evidence-backed roadmap decisions. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information we collect

We may collect information you provide directly, including your name, email address, company name, account details, support requests, and any feedback or files you choose to upload to Vockify.

We may also collect technical and usage information, such as browser type, device information, pages visited, product actions, log data, and approximate location derived from your IP address.

How we use information

We use information to operate Vockify, provide and improve the product, respond to inquiries, secure the service, analyze usage, communicate with users, and comply with legal obligations.

Customer feedback and uploaded content

Customer feedback, interview notes, CSV uploads, and similar materials remain your content. We process this content to provide Vockify features such as analysis, clustering, summaries, and roadmap evidence workflows.

Service providers

We may use trusted service providers for hosting, analytics, email delivery, product infrastructure, payments, and support. These providers are authorized to use information only as needed to provide services to Vockify.

Data security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information subject to legal and operational requirements.

Your choices

You may request access, correction, export, or deletion of personal information by contacting us. You may also unsubscribe from non-essential communications using the link included in those messages.

International processing

Information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and provide additional notice when appropriate.

Contact

For privacy questions, contact us at [email protected].